How can families contact Great Start Kindergarten if they are concerned about COVID-19?
You can reach out at 0411 016 832 or email us at firstname.lastname@example.org
When do I have to self-isolate?
In line with Federal and State government advice, the following quarantine requirements are in place at all our centres for children, families and staff. You must self-isolate for 14 days if:
How are you encouraging social distancing for parents, children and staff?
In line with Federal Government requirements, we are encouraging the use of social distancing within our centre. Whilst there are no restrictions on the number or type of visitors to a service, a density limit of one person per two square metres is applied and adults are recommended to wear a face mask when social distancing is not possible.
It is strongly recommended to wear a face mask if you cannot maintain 1.5 metres distance from other people when attending an childhood care / early learning service.
How are you encouraging social distancing and hygiene within the learning environments?
To support and facilitate social distancing in our centre, we are:
What additional measures have you implemented to ensure the health and safety of educators and children?
We have implemented further health and safety measures across our services, many of which the Australian Health Protection Principal Committee endorses. These include:
We have a detailed and robust Health and Safety Guidelines in place during the COVID-19 pandemic, which are frequently updated in line with Government advice.
Are you taking each child’s temperature on arrival at the centre?
No, effective 17/11/20 routine temperature checks for children are no longer required.
Temperature checks on arrival remain required for staff, visitors/contractors and allied health professionals.
Why are some staff wearing face masks all the time and others occasionally?
It is not mandatory for teachers and educators to wear a face mask while working with children. However, any staff who wishes to wear a face mask whilst working, can.
Face masks are required for the purposes of temperature checking and if a child or colleague is unwell. In general, masks are recommended for use by staff and visitors when physical distancing cannot be maintained.
Further information on masks can be obtained here.
Do I have to wear a face mask/covering to enter the service?
During child drop off and pick up:
To support contact tracing, We need to keep a record of the name, phone number, date and time of visitors who attend their service for more than 15 minutes.
How else can I keep the community safe?
What is GSKS' policy and procedure for COVID-19 symptoms and the return to the service?
We require a clearance certificate for any noted diseases on the exclusion table provided by the DHHS. As COVID-19 is yet to be included on the exclusion table, and we are waiting for this information to be updated, we are using advice from the DET.
We encourage you to keep your child at home until they have fully recovered and are symptom-free. Should there be any concern about continuing symptoms on return, we may request a medical certificate.
How are you protecting my child at the centre?
In our everyday practise, we have strict protocols around cleaning to protect children and staff's health, safety and wellbeing. During this outbreak, we have increased the frequency of our centre cleaning that goes beyond our regulations. If there is a confirmed COVID-19 diagnosis, the centre will also undergo further professional cleaning with high-grade disinfectant products. Please speak with your Centre Directors or Nominated Supervisors to discuss other measures in place at your centre.
How can I protect my child and family from COVID-19?
The best way to protect yourself from COVID-19 is to practice good hygiene and social distancing.
My child has complex medical needs. Can they attend?
Please speak to your medical practitioner about on-site education and care during COVID-19. We will assist you as best as possible during this time.
Will I be notified if there is a diagnosed case at my centre?
Yes, we will immediately inform all families and staff.
What happens if the centre is forced to close?
If a closure is necessary, the following will happen:
During a centre's closure, we will update you through our communication channels, including when the centre will re-open; and other health and wellbeing measures available to you and your family.
My child is not feeling well, but does not have a temperature, what should I do?
The DHHS states that adults and children, even with the mildest of symptoms, should seek medical advice and get tested. More information is available here. If your child is displaying any signs of an illness – this includes cold, flu or is unwell with a temperature, you should not bring them to the centre. The Government has released a symptom tool to help provide clarity between cold, flu and COVID-19 symptoms.
My child has been tested for COVID-19 but does not have any symptoms. Can they attend?
In line with advice from the DHHS, anyone who has been tested for COVID-19 must self-isolate until results can prove negative. Therefore, they cannot attend the centre. This includes children, parents (or member of the immediate household) and staff who have been tested, even without symptoms.
What if I think I have COVID-19?
The most common symptoms of COVID-19 are fever, cough, shortness of breath, muscle pain and fatigue. The DHHS has created a self-assessment tool to help people at risk or who are concerned.
Will open days and family days still go ahead?
Service tours, orientation, and transition activities may occur with no restriction on the number or type of visitors to GSK premises as long as the density limit of one person per 4 square metres is applied.
How do I stay updated with COVID-19?
We will continue to keep you updated with advice that follows the national public health guidelines to ensure the health and safety of children and staff in our centres.
Other sources for updates and support are: